Date Added: Wednesday 02 October, 2013
DO NOT buy one of these gift vouchers to use at a rally, as for some ridiculous reason they apparently don\'t accept them!
What is the difference to posting one back with an order to handing one to a member of your staff at a rally in person?
I suggest as well as informing your staff of the correct rules to inform people when they are purchased, you also update your website and perhaps at the next rally you attend, someone won\'t be so rude to one of my owners club members!
One member of your staff said they couldn\'t be used and the next minute another member said they could!
Editors Note: Thank you for your comments and sorry you felt let down by this.
The general rule at the shows is not to accept payment by gift voucher for the simple reason that we don\'t have access to any of our systems and therefore can\'t process a voucher payment in the usual way. We deal with hundreds of transactions on the day and very rarely get asked to use vouchers so there has never been a need for a process to be in place. Also, as with any voucher, for security reasons we have to be able to check the validity before accepting it which is something we are not in a position to do in the marquee. In your case, it would appear that the person who produced the voucher and signed it was available to confirm that validity, hence the conflicting answers you got. We will look at this as a process though and put something in place to ensure that at future shows we are geared up to accept vouchers.
Rating: [1 of 5 Stars!]