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Delivery Information - MX5 Parts

We understand that its really important for you to receive your goods in a timely fashion and for a competitive price. To ensure that we can deliver this we have developed a strategic partnership with both the Royal Mail and our courier partner, Think Worldwide.

At the present time, we only offer one delivery option ‘our carrier’. We will dispatch your goods with the most suitable carrier, for main land UK deliveries this is normally Royal Mail 1st class for packages weighing under 1.5kg and Think Worldwide for those that are over.

Our delivery charges are based on the weight of the consignment and the destination address. For UK mainland deliveries they start at £1.97 for a package weighing under 300g and rise to a MAXIMUM of £9.95 for a package weighing 1.5kg or over (EXCEPT very large bulky items that have an additional shipping surcharge added). The exact delivery cost will be clearly displayed at checkout.

Delivery times are estimated at 1-3 working days by Royal Mail, and 1-2 working days by Think Worldwide for mainland UK addresses. If you order before 3pm, Monday to Friday, we will dispatch the same day. If you order after 3pm, we will try to dispatch the same day, but if we cant it will be the next working day. Items ordered after 3pm Friday or over a weekend will be dispatched Monday. Items dispatched on Friday are for delivery the following week. Items ordered over a Bank Holiday will be dispatched the next working day. MX5parts is constantly updated to keep pace with changes in our stock but demand is high and we occasionally run out of popular items. If we have run out of stock and can’t dispatch your order the next working day, we’ll email or phone you with a revised dispatch date. You can then either accept the revised dispatch date or cancel the order, as you wish. Please note, shipping times are an estimate, and can not be guaranteed. Please note that during special offer periods, dispatch of your order may be delayed slightly due to high a volume of orders.

A signature is required for ALL orders delivered by Think Worldwide. Someone must be at your delivery address to sign for your parcel between 8am and 6pm on a working day. Please send it somewhere it can be reliably signed for, like your place of work, a neighbour, or perhaps your grans. We can (but we don’t like to) ask the courier to leave your parcel without a signature. If we do this, it will be YOUR responsibility if the parcel is lost or damaged. If you want it left, you need to give us your express instructions in the ‘additional information’ box at the end of the checkout process. It would be helpful if you could also indicate exactly where the package should be left.

If you need to change your delivery address, for any packages that have been dispatched with Think Worldwide, there will be an additional charge of £9.95 if the package has already been dispatched.

Please remember, even with Royal Mail deliveries, that any items which are too large to fit through your letter box will need someone to be available to receive the delivery. If the item cannot be delivered, you will be carded and given the option of either a re-delivery or you can collect your parcel from your local post office depot.

Orders sent to countries outside the UK will be sent VAT free, however please note that on all international shipments, the recipient is responsible for any local VAT, import duty and other clearance fees that may be charged.

For further information please email: sales@mx5parts.co.uk

We NOW deliver to the following countries:

Anguilla
Antigua
Argentina
Aruba
Australia
Austria
Azores
Bahamas
Bahrain
Baleares, Spain
Barbados
Belgium
Bermuda
Brazil
British Virgin Islands
Brunei
Burkina Faso
Canada
Canary Islands
Cayman Islands
Channel Islands
Chile
China
Colombia
Costa Rica
Cyprus
Czech Republic
Denmark
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Estonia
Fiji
Finland
France (Mainland Only)
French Guiana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Ireland
Italy
Jamaica
Japan
Jordan
Kuwait
Lativia
Lithuania
Luxembourg
Madagascar
Malaysia
Maldives
Malta
Marshall Islands
Martinique
Mauritius
Mexico
Monaco
Morocco
Namibia
Nepal
Netherlands
New Caledonia
New Zealand
Norway
Oman
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Poland
Portugal (Mainland Only)
Puerto Rico
Qatar
Reunion
Saint Vincent And The Grenadines
San Marino
Saudi Arabia
Senagal
Singapore
Slovakia
Slovenia
South Africa
Spain (Mainland Only)
Sri Lanka
St Lucia
Suriname
Sweden
Switzerland
Syrian Arab Republic
Taiwan, Province of China
Thailand
Trinidad And Tobago
Tunisia
Turkey
United Arab Emirates
United Kingdom
United States
Uruguay
Venezuela
Vietnam

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